Clarifying the areas of responsibility

Implemented

Aviation L

Accident

28.10.2020

2020-S40

Suosituksen perustelu

Thee duties and areas of responsibility of the cabin crew have not been defined clearly in Finnair’s CCOM handbook and skyGuest application

Recommendation

Harmonise and clarify the definition of duties and areas of responsibility of the cabin crew in the CCOM handbook and skyGuest application.

Toimenpide-ehdotukset

Thee duties and areas of responsibility of the cabin crew have not been defined clearly in Finnair’s CCOM handbook and skyGuest application

Investigation report

L2020-01 Se­ri­ous in­jury to a crew mem­ber on the apron of the Helsinki Air­port on 13 Jan­u­ary 2020