Clarification of traffic controller instructions

Traffic controllers have clear operating instructions for accidents, but not for exceptional situations. In exceptional situations, the communication channel should be via the traffic controller. The traffic controller should have the required contact and real-time information on events occurring on the controlled section of line. VR’s new operations centre could be a good provider and relayer of information.

Traffic controllers should be issued with clear instructions on how to obtain immediate advice in exceptional situations, in order to solve the problem safely.

Traffic controllers have clear operating instructions for accidents, but not for exceptional situations. In exceptional situations, the communication channel should be via the traffic controller. The traffic controller should have the required contact and real-time information on events occurring on the controlled section of line. VR’s new operations centre could be a good provider and relayer of information.