Instruct air traffic controllers to use the rate of speech specified by the ICAO as well as complete radio callsign
Implemented
Aviation L
Accident
15.1.2013
C9/2010L/S3
Suosituksen perustelu
The investigation revealed that the air traffic controller's rate of speech exceeded 200 words per minute, which surpasses the ICAO's recommendation of 100 words per minute. Nor did the air traffic control use the flight's full callsigns, instead, the company's name was omitted. In this occurrence the rapid rate of speech and im-perfect radio phraseology may have created the impression of haste.
Recommendation
The Safety Investigation Authority, Finland recommends that Avinor instruct air traffic controllers to use the rate of speech specified by the ICAO as well as complete radio callsigns.
Toimenpide-ehdotukset
The investigation revealed that the air traffic controller's rate of speech exceeded 200 words per minute, which surpasses the ICAO's recommendation of 100 words per minute. Nor did the air traffic control use the flight's full callsigns, instead, the company's name was omitted. In this occurrence the rapid rate of speech and im-perfect radio phraseology may have created the impression of haste.